Imperium Software LLC Privacy Policy

Effective Date: July 30, 2025
Last Updated: July 30, 2025

Imperium Software LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our web hosting, email, domain registration, and related services (“Services”).

By purchasing, accessing, or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following categories of information to provide and improve our Services:

1.1 Information You Provide to Us

• Account Information: Name, address, email, phone number, billing details, and login credentials when you sign up for our Services.
• Payment Information: Credit card details, bank account numbers, or payment processor data (processed securely by third-party providers).
• Support Communications: Emails, chats, or phone calls with our support team.

1.2 Information We Collect Automatically

• Technical Data: IP address, browser type, device information, operating system, and access times.
• Usage Data: Logs of activity on our servers, such as bandwidth use, resource consumption, and access history.
• Cookies & Tracking: Cookies and similar technologies to enhance functionality and security (see Section 7).

1.3 Third-Party Data

• Information from domain registrars, SSL issuers, and payment processors when linked to your account.

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide, manage, and maintain our Services.
• Process payments and manage billing.
• Respond to support inquiries and communicate important updates.
• Improve security, prevent fraud, and enforce our Terms of Service.
• Comply with legal and regulatory obligations.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share it only in these situations:

• With Service Providers: Payment processors, domain registrars, SSL issuers, and other partners strictly for service delivery.
• For Legal Compliance: When required by law, court order, or government request.
• For Security & Fraud Prevention: To investigate abuse, spam, or malicious activity.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

4. DATA STORAGE & SECURITY

• We store data on secure servers located in the United States (and other regions as necessary).
• We use encryption, firewalls, and security protocols to protect your information.
• While we strive to safeguard your data, no system is 100% secure; we cannot guarantee absolute protection.

5. DATA RETENTION

• We retain your personal information only as long as necessary to provide Services and comply with legal obligations.
• When your account is terminated, we may delete or anonymize personal data unless retention is required by law.

6. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or outdated data.
• Request deletion of your data (subject to legal obligations).
• Opt out of certain marketing communications.

To exercise these rights, contact us at [email protected].

7. COOKIES & TRACKING

• We use cookies to provide core functionality (e.g., login sessions).
• We may use analytics cookies to understand service usage trends.
• You can control or disable cookies through your browser settings, but this may affect service functionality.

8. CHILDREN’S PRIVACY

• Our Services are not directed to children under 13.
• We do not knowingly collect personal information from minors.
• If we discover a child has provided us information, we will delete it promptly.

9. INTERNATIONAL DATA TRANSFERS

• If you access our Services from outside the United States, your data may be transferred to and processed in the U.S. or other countries.
• By using our Services, you consent to this transfer.

10. LEGAL BASIS FOR PROCESSING (EU/EEA USERS)

If you are located in the EU/EEA, we rely on the following legal bases:

• Contractual necessity (to provide Services).
• Legitimate interests (security, fraud prevention).
• Legal obligations (to comply with laws).
• Consent (for marketing or optional features).

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last Updated” date revised. Continued use of our Services constitutes acceptance of the updated policy.

12. CONTACT INFORMATION

If you have any questions or privacy-related concerns, contact us:

Imperium Software LLC
Email: [email protected]
Address: 853 E 8th St Moscow, ID 83843